08-09-202403:16 AM - last edited on 08-12-202403:45 PM by NolaBaby
I signed in my new Meta Quest 3 with my supposed email address to find out that there aren't the games that I bought there and they show up in the store with money tags. So, I ask can Meta Support find my email address by me listing all the games that I bought and them using that information to search the database of accounts and to find an account with these games I mentioned?
Hey there @HarryBotter! We appreciate you reaching out about this, we'd love to assist. First we would like to invite you over to PMs to gather some information from you. To do so, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to assisting you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi, we hope this message finds you well. Just wanted to check with you to see if you still need assistance with anything. Remember we're always more than happy to help, so feel free to reach out.
Have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
