03-16-2024 08:01 AM
Oculus PC app is updated to v.62. I have a 4090 gaming laptop and there is still a persistent blue banner at the top of the app that says my card doesn't meet the minimum system requirements. I'm using a Q3 with the official Link cable.
03-20-2024 10:13 AM
Hey there, @cvan65. PCVR is a great way to take your VR experience to the next level. We want to ensure that all of our user have the option to enjoy the VR world however they choose to, be it PCVR or standalone mode. That being said, we would like to ask you a few questions to get a better handle on the issue.
Additionally we wanted to share some steps for you to use Windows to manually assign which GPU is used by a specific processor.
Please let us know if you found these steps to be successful and if not,
03-21-2024 10:27 AM
Hi again, @cvan65. We just wanted to follow up with you on the PCVR issues you were having. Did you still need assistance with this matter? We hope to hear from you soon!
03-21-2024 03:11 PM
03-21-2024 03:48 PM
Hello again, @cvan65. Thank you for sharing that info with us. We look forward to your response, and we'll certainly keep our fingers crossed that the experience you have is better than the one you've been getting. Our goal is to ultimately get you into the game without issue. Please have a great day, and we're looking forward to your update!
03-22-2024 04:18 PM
Hey again, @cvan65! We just wanted to follow up with you on the PCVR issues you were having. Did you still need assistance with this matter? If you still need assistance, please let us know, and we're happy to help.
03-23-2024 07:07 AM
I can't figure out which is the most recent message in this thread as they are all out of order but Airlink is very laggy and buggy for me which may not be a Meta issue but I'm worried that the PC software has problem because while it is on v.62, the persistent message: "Your computer does not meet the minimum requirements" will not go away. This computer is not on 24/7 so it's not like my Q3 that will pull updates and various elements of it over time since it's in sleep mode. Could that be the problem? Do components of the PC app install in dribs and drabs like the headset does? Is there a way to force it to update. I don't want to leave this computer on all the time. Thanks!
03-23-2024 08:05 AM
Hey there, @cvan65. We appreciate you reaching back out to us, and we're happy to help. Here is a link where you can make sure your Oculus PC app is always up-to-date. Additionally, here is another link where you'll be able to keep your Quest software up-to-date. Please let us know if these links are of any help to you! We hope to hear from you soon!
03-24-2024 08:10 AM
Hi again, @cvan65! We just wanted to check in with you and see if you still needed help with the PC app issues you were having. If you still need assistance, please feel free to reach back out to us at any time! Have a great day!
03-27-2024 05:50 PM - edited 03-27-2024 05:51 PM
Thanks for the follow up. My PC app finally prompted me to update so I have v.63 now and the blue persistent "minimum requirements" banner is now gone. I'm still unable to get a steady signal and play games via AirLink but they are fine with a cable so it's a wireless issue that I'll have to look into at some point.
The suggestion to force the PC app to use the 4090 was very helpful and despite tons of searching around, no one ever suggested that so I had no clue you could set that up. Really appreciate the info.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset