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I want to refund my Meta Quest

mhegz2005
Honored Guest

iWant to get my repund in meta glass it's not useful in my lifestyle

3 ACCEPTED SOLUTIONS

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hi there, @mhegz2005! Thanks for reaching out regarding a refund. We certainly understand the importance of being satisfied with our purchases, and we'd be happy to help out!

 

Can you let us know a bit more about what you are trying to return? If you're looking to return your Meta Quest device, please follow the steps listed on our Return Portal. You will need to provide your order number, so if you are unable to locate it, you can use the Find Your Order page. 

 

And if you're looking to return an app or a game, you'll find all the steps listed in our support article, "Refunds for games and apps purchased for Meta Quest". We hope this helps! Please let us know if there is any additional information we can provide.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

MetaQuestSupport
Community Manager
Community Manager

Hi again, @Mhegz! We're following up to make sure you got our previous message. Please let us know if you need any further assistance or information! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

Nothing yet and thankz for your urgent response

View solution in original post

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi there, @mhegz2005! Thanks for reaching out regarding a refund. We certainly understand the importance of being satisfied with our purchases, and we'd be happy to help out!

 

Can you let us know a bit more about what you are trying to return? If you're looking to return your Meta Quest device, please follow the steps listed on our Return Portal. You will need to provide your order number, so if you are unable to locate it, you can use the Find Your Order page. 

 

And if you're looking to return an app or a game, you'll find all the steps listed in our support article, "Refunds for games and apps purchased for Meta Quest". We hope this helps! Please let us know if there is any additional information we can provide.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again, @Mhegz! We're following up to make sure you got our previous message. Please let us know if you need any further assistance or information! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Nothing yet and thankz for your urgent response

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