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I was hacked help please

yunus.493171
Honored Guest

Hello Meta Team,

 

my Facebook account hacked and is linked to a meta account that is nit from me and i cant delete it because they want a 2fa but this is not from. Also with the hack is my Buisness Manager Account hacked and they steel 800€ please help me. I cant contact a support its impossible please help me fast please.

 

Best regards 

Yunus 

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey! Thank you for reaching out. We will be right with you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, yunus.493171! So we can understand the concern of this happening with your Facebook account, however there is nothing Meta Quest Support can assist with on our end, as we do not have access to Facebook accounts. For assistance with hacked Facebook accounts, please visit the Facebook Help Center here. If you need assistance with Quest or Meta VR accounts, please reach back out. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Meta quest support is easily able to get in touch with facebook. The guy money 800$ dollars was just lost. And you want to direct the person to (facebook help center) which doesn't help at all. My friends facebook was hacked and they lost memories also makin  a brand for them self. facebook owns oculus (meta) they're at the same buildin (assuming)  if a celebrity was hacked. He or she can easily get that back from contacting facebook.

A buisness account is able to contact facebook live agent support

MetaQuestSupport
Community Manager
Community Manager

As mentioned previously, Meta Quest Support does not have access to Facebook accounts or information. We unfortunately do not have a way to contact that team and you will need to use the tool provided above to recover your account. As much as we would love to help in cases like this, we have no ability to do so. 

 

If you need anything with a Meta VR account, or have questions about the Meta Quest VR headsets and games, please reach back out and we will be happy to work with you on those situations. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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