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INVITE LINK with 30 € not anymore visible in my OCULUS APP

Oscarrsm
Level 4

Hi Guys,

today I was going to invite one my friend with 30€ promo invite link but in my Iphone Oculus App the button to invite is not anymore present... also my invite link is disabled https://www.oculus.com/referrals/link/Oscarrsm/

What are the rules for this promo? 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi Guys, I just discovered the issue, I live in Italy but every day I go to my office in REPUBLIC OF SAN MARINO, a very small country in the center of Italy, and incredible there the button and all feature are disabled... so basically is just a geolocal restriction !!! All solved then

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5 REPLIES 5

Tonberry_Qing
Retired Support

Hey there @Oscarrsm. If you're not seeing the option to send the invite link it could be due to being in an unsupported country. You can check here to see if your region is listed. Or perhaps your app needs to be updated.  You could also try and uninstall and reinstall the app and see if that fixes the issue. 

 

I did check out the link you posted and it gave me the option to accept your referral.

So it seems that is still working. Unless you're experiencing something different, please let me know.

As far as the rules for the promo, I do know that the person you're sending the invite link to needs to be in the same region/country as you for the promo to apply. 

 

I also found this link to the promotional offer terms and conditions. If you still feel that you are experiencing an error in the system, I recommend reaching out to support and opening a ticket with them.

https://metaque.st/Support

 

Have you tried turning it off and on again?

Hi Ton,

I live in Italy and I invited already in the past several my friends and also I got my rewards 30€.
I just re-installed the app again on my Iphone but nothing, as you see in the screenshot under MENU I cannot see anymore the GREEN button for referral program.

 

What it is strange is that also my colleague has the same issue, but another not ... I don't understand if there is a specific rule of this referral program, for example an expiration or a max amount of invites possible... 

photo_2022-11-17_09-08-23.jpg

 

Hey Oscarrsm,

 

For the referral credit to be added, the account receiving the credit must be a brand new and recently activated headset. We can check for your eligibility by verifying account information you will need to share with us. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Hope to hear from you soon!

Hi guys, I contacted the support but they didn't give me a clear answer. I'm living in ITALY, I redeemed in the past months sure about 150€ of credits from my invitations made, but now the button to invite friend with my referral link is not present anymore in my app and also my link https://www.oculus.com/referrals/link/Oscarrsm/?utm_source=share_link is not working anymore.

Support opened a ticket but they currently are not able to answer me why I have this situation.

The limit of referral program is 600 € / year and I'm faar away from this limit


Hi Guys, I just discovered the issue, I live in Italy but every day I go to my office in REPUBLIC OF SAN MARINO, a very small country in the center of Italy, and incredible there the button and all feature are disabled... so basically is just a geolocal restriction !!! All solved then