05-27-2023 01:09 PM
I was casually gonna use airlink to play games on my quest 2, and all of a sudden when I try to start up the game it doesn't work. (specifically gorilla tag and some other games) I tried uninstalling the oculus app, but then when I tried reinstalling it kept saying I need 15.5 gb of space when I did have much more than that free and it was very annoying. I was wondering if anyone could help fix this. It was working for like 5 minutes then the download stopped and the setup crashed then that's when it started showing the problem. Then I lost the amount of space "required" because I read the instructions page to downloading the oculus app and it said it needed around 9+ gb when I had like 20-30 gb unused. Please someone help with this...
05-28-2023 10:26 AM
Hey there! Having any lag or performance issues when gaming is definitely a hassle. No worries, we are going to look into this for you. Can you please try these steps to reset the Air Link feature on your headset?
In Quest 2
After you do that, we would like for you to try rebooting your headset.
Could you also try restarting your router for us? Please get back to us as soon as you can with an update.
05-29-2023 10:47 AM
Hey there! We're just following up with you to see if you still need assistance. If so, please provide the information from our previous message and we'll assist. We hope you have a great day!