06-17-2021 09:52 PM
Solved! Go to Solution.
06-19-2021 12:54 AM
Hey there! All your purchases and downloads are attached to your Oculus account, not your headset. While game data may be lost when completing the factory reset, once the headset is set back up, you'll just need to re-download your titles. Thanks!
06-17-2021 10:38 PM
You will just need to download them again. When you do a factory reset after the initial setup you will see a list of games you own and you can select which ones to download/install. Also, unless the game has cloud saves you will lose your saved bits.
06-19-2021 12:54 AM
Hey there! All your purchases and downloads are attached to your Oculus account, not your headset. While game data may be lost when completing the factory reset, once the headset is set back up, you'll just need to re-download your titles. Thanks!
05-28-2022 04:09 PM
Wait but will I lose my friends too ?
06-09-2023 06:12 PM
think of it this way -
you will lose any data that is only in the headset. things like your profile are on the cloud meaning nothing tied to your profile will be lost, such as friends
07-02-2023 07:37 PM
I just lost all of my games because I had to do a factory reset to let the oculus connect to my phone to connect to a different account as it logged me out of my original account. Now I have none of my games because the app logged me out of my account forcing me to do a factory reset where online I was misleadingly told that I would have all of my apps still but may need to install them again for free. Is there any way I can regain my apps as I only had a couple such as beat saber super hot and Rec room for free but it adds up. Thank you
07-03-2023 08:13 AM
Hi there! Please go ahead and send us a PM! We will be able to get a look at your account and see what is going on. Go ahead and select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We will be patiently waiting for your pm.
07-17-2023 02:40 AM
How do i re-download the games?
07-17-2023 02:42 AM
How do i re-dwonload the games?
07-17-2023 02:46 AM
How do i re-download the games?
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