01-31-2024
07:44 AM
- last edited on
01-31-2024
08:00 AM
by
Lowkey.Just.a.B
It seems like neither Engage or Roblox are working. If I click on like "Adopt me" in Roblox the screen will become just Black and nothing will happen. If i click on "Central Plaza" on Engage, It will give me "error to login". What can I do?
Thanks in advance!
01-31-2024 01:58 PM
Hey there, @mario.notredame.2023.
We see you are having some issues with joining an experience in Roblox, are you having issues with any other applications by chance? Or perhaps are you having the same issue when joining another in app experience? Generally, we recommend uninstalling and reinstalling an application when issues such as this arise.
If it is just the one experience, we recommend you reach out to the developer. If it is all experiences, but only Roblox, please give the reinstall a try and let us know if the issues continue.
02-01-2024 02:16 PM
Hi again @mario.notredame.2023! We hope you're having a good day so far. We just wanted to check in with you and see if you were still having issues with those apps. If you still need any assistance, please don't hesitate to get back to us so we can continue working towards a resolution with you!
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