cancel
Showing results for 
Search instead for 
Did you mean: 

Images tilted/angled

Paganini_
Honored Guest
Hey friends, i have a problem: images in my headset OQ2 tilted. Hard reset and sideload did'nt help. it feels like the windows are tilted in games and applications, but the floor is flat. I think the problem is in the gyroscope. Who faced this?3zijt1hjndc7.jpgd62xnnz8hri3.png
7 REPLIES 7

steve_frankow
Honored Guest
I have this problem     my image is tilted in my quest2

Paganini_
Honored Guest
544q7d9r0i8g.jpggy7y2xfedjhu.jpg

aguy10
Heroic Explorer
A chat agent said this.

"Reboot the headset
Recenter the view by holding the home button down on the Right Touch controller.
Re-run Guardian setup
Try different location
If the above steps do not work; try a Factory reset"

Paganini_
Honored Guest

aguy10 said:

A chat agent said this.

"Reboot the headset
Recenter the view by holding the home button down on the Right Touch controller.
Re-run Guardian setup
Try different location
If the above steps do not work; try a Factory reset"



all this has already been done. also made a support ticket, I'm waiting for an answer on the fifth day

TomCgcmfc
MVP
MVP
I had a similar problem with my Q2 after an Oculus update.  The solution for me was to go into settings and delete all guardian history, remove my controller batteries and replaced with fresh batteries, restart, re-did guardian setup, and then all was well.  Never needed to do a factory reset.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

cotterc404
Honored Guest

Having a similar issue. Just ran the latest update the other day and that’s when I noticed the slight tilt down to the left. It also kind of looks like the right side is a little closer to me than the left side—almost like it’s canted down and back to the left versus just down.

Hey there! We know how confusing it can be when these issues occur and we want to be able to help. We would like to recommend that you try to reboot the headset, re center the view by holding the home button down on the Right Touch controller, and reset the Guardian setup. If this does not help, please feel free to submit a support ticket with our support team so we can look into this for you. You can visit our support site using the following link. https://metaque.st/Support

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?