cancel
Showing results for 
Search instead for 
Did you mean: 

In-Store Credits for accessories

LordxRaphael
Honored Guest

I received in-store credit because of an issue with ordering the Quest 3 when it was released. I wanted to use that store credit to order a Quest 3 Charging Station. Apparently in-store credit only works for in-app/digital purchases. I'd like to request a change to this policy. I was very happy with the in-store credit, as I felt it was an appropriate amount for the inconvenience of the order, but now I'm very disappointed to find that it won't work.

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @LordxRaphael 🙂

Yes, store credit and gift cards are for digital content only.

you should post your request in the Ideas forum, maybe they'll change it in the future.

In the meantime......I'm sure you need some games for your Quest 3 and find a good use for your store credit.😁

View solution in original post

1 REPLY 1

Choleni
MVP
MVP

Hi @LordxRaphael 🙂

Yes, store credit and gift cards are for digital content only.

you should post your request in the Ideas forum, maybe they'll change it in the future.

In the meantime......I'm sure you need some games for your Quest 3 and find a good use for your store credit.😁

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?