cancel
Showing results for 
Search instead for 
Did you mean: 

Incompatibility error with Nvidia RTX A2000 GPU

dungld.tfa
Honored Guest

Hello all,

I develop the VR app using Unity on a Dell laptop with Nvidia RTX A2000, however, I can't play "screen mode" or "build and run" it on Oculus Quest 2. The Meta Quest link found the device, however, the warning of the incompatible graphic card is still there as shown in the picture:

dungldtfa_0-1718297880810.png

Could you share any experience to fix this issue??

Thank you!

 

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hello, @dungld.tfa! We appreciate you choosing our platform to express your concerns. Based on what we can see, you are experiencing issues with Meta Quest 2's screen mode and building. Although the device was found by the Meta Quest link, the Nvidia RTX A2000 is not yet completely supported. To view the minimum requirements for using the Meta Quest Link, please click here. Please remember that we cannot guarantee compatibility if your card isn't listed as supported. We hope we were able to answer the questions you are having, even though we understand that this was not the response you were expecting. Please don't hesitate to contact us again if you have any other questions, and we would be more than happy to help! 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello, @dungld.tfa! We appreciate you choosing our platform to express your concerns. Based on what we can see, you are experiencing issues with Meta Quest 2's screen mode and building. Although the device was found by the Meta Quest link, the Nvidia RTX A2000 is not yet completely supported. To view the minimum requirements for using the Meta Quest Link, please click here. Please remember that we cannot guarantee compatibility if your card isn't listed as supported. We hope we were able to answer the questions you are having, even though we understand that this was not the response you were expecting. Please don't hesitate to contact us again if you have any other questions, and we would be more than happy to help! 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?