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Incorrect warranty info

Madmart944
Honored Guest

Just setup my new refurbished Meta Quest 3 that was delivered today and the warranty information says expiring April 20 2025 which is not 12 months like it’s suppose to be. What is the problem here? Should I be contacting support?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

Thanks for posting into our forum. We can see you're having some problems with the warranty on your device, we'll be happy to look into this for you. Would you mind sending us a PM? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Looking forward to hearing from you!

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