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Infinite Loading when getting into oculus link using a cable

psykopat232
Explorer

So Whenever i try to connect my Quest 2 into the link cable i keep having a loading screen where its the meta logo and 3 dots, i noticed multiple things

Airlink works completely fine
And on Link Oculus Dash keeps Restarting over and over https://streamable.com/7ev2hx (also ignore the sounds)


it broke all suddenly yesterday when i was playing with OculusDebug settings and i reverted back the settings i did and no hopes, what i tried was reinstalling Oculus Program on pc over and over and reinstalling my graphics driver using DDU i also asked for help with the Oculus Customer support but we didn't figure it out
i installed the latest v69 update and nothing

1 ACCEPTED SOLUTION

Accepted Solutions

psykopat232
Explorer

Okay i figured out the fix after 3 days of continuous troubleshooting

had to uninstall OculusLink COMPLETELY using RevoUninstaller and delete every registry and file there is, this will eventually fix your problem or at least it did with me, Hope meta ever releases a button where it resets all of your settings, files, registry to make it brand-new instead of having to reinstall and use a third party program

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9 REPLIES 9

MetaQuestSupport
Community Manager
Community Manager

Hi there Psykopat, would you be able to send us a DM so we can look into this matter for you further? We'd be happy to help! To DM us simply, select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

i've did all the fixes you provided and i still wasn't able to fix it.

No worries @psykopat232, we will have a further look into the other options available and what may be causing this for you in private messages!  To reach out to us please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

psykopat232
Explorer

Okay i figured out the fix after 3 days of continuous troubleshooting

had to uninstall OculusLink COMPLETELY using RevoUninstaller and delete every registry and file there is, this will eventually fix your problem or at least it did with me, Hope meta ever releases a button where it resets all of your settings, files, registry to make it brand-new instead of having to reinstall and use a third party program

I have the same problem with my quest 2, I will try your solution
In the meantime, thank you for sharing!

Hey! Did this work out for you or do you still need assistance? 🙂

 

No it didn't work for me but when I turned off my headset I saw an update, I hope this solved the problem. As soon as I have time I will try again.

No problem! Let us know how it goes !

The update fixed the issue

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