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Initial update stuck

At6132
Honored Guest

I got my oculus quest 2 last night and I started to set it up and when it said your headset needs to update it just got stuck at 0 so I researched and it said make sure plugged and fully charged so I left it on the whole night fully charged and plugged in but still on 0

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi there, click here for steps on how to refresh your WiFi connection. Once that's done, connect your Quest 2 and leave it for at least 2 hours to see if it will apply the update. If it still fails, click here to submit a ticket and we'll be happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

spacefungi
Honored Guest

hello, same issue with my quest 2 right now, did you manage to solve the issue please give an update, thank you 🙂

 

The_Black_Cat_
Honored Guest

Hey, I'm having the same issue at the moment. Did anything fix it??