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Instagram Account banned for no reason

Melda2424
Honored Guest

Hello dear Team, 

yesterday my Instagram account was blocked for violating the terms of use. I did nothing against the terms of use. Can you please help me to get my account back? My username on instagram is @hjmels and i want to make sure that my account should not be deleted for no reason. 

Thank you

Melda Kilic

16 REPLIES 16

MetaQuestSupport
Community Manager
Community Manager

Hey @Melda2424. We totally understand how troubling it can be for you to have your Instagram account be banned. As much as we would love to assist you with this, we actually don't have any tools or resources that would allow us to. However we will get you to where you need to go to get some assistance with this. 

 

We recommend heading to the Instagram Help Center. Their is a lot of resources there that would help you out with this and hopefully get you back into account. We found a page that should give you some assistance with this. 

 

We hope that you get into your account again soon. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello, thank you but this page don't solve my problem. For the Oversight Boarding objection I need a reference number. But I never get it plus I can't log in into my instagram account so I even if you would have send it to me before, I can't see this. What can I do now? 
I really don't understand that instagram banned me and I want them to check it again because this is not fair. 
Best regards

The exact same thing has happened to my account this morning after years of using it and about 2500 posts. I did not violate any community guidelines, it seems that your AI algorithm is just randomly deleting accounts and there is no way of contacting a human to try and resolve this, no email addresses and no way of opening a support ticket. The help centre you list also has no way of contacting anyone, this is incredibly frustrating. Please help me get my instagram account back my email is tpage2013@live.com. 

Hi @TomPage81,

 

Thanks for reaching out to us. At Meta Quest Support we are unable to help with an Instagram account issue as we only support Meta Quest virtual reality products. You can find help here https://help.instagram.com/

We have noticed that you mentioned your email address in your public post and we would advise you to remove it for security and privacy reasons.

 

We completely understand that this is not the answer you were hoping for and we wish we could help. We hope your issue gets resolved soon.

 

Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

palak.648556
Honored Guest

The exact same thing is happening with me. My account was first suspended so i appealed, afterwards it was disabled stating i violated community guidelines. This is completely wrong as I didn't have any single post on my account so this case is not even possible. Also, I've tried every single method currently known, I've emailed on intervals of week, sent reports to both instagram and Facebook, help center has been visited too (although it was of no help to me) and I'm not even allowed to send a re-appeal. Yes, they restricted me from doing so. Please tell me an effective way which can actually work. I need that account for my connected friends.

Thank you for your time and help!

Regards

Palak 

Hi there,

 

Thank you for sharing, we understand your Instagram Account has been suspended wrongfully. We would like to encourage you to reach out to the Instagram Help Centre as they will be able to explore appropriate solutions to this issue. We truly hope you are able to gain your account back.

 

For any Meta Quest related queries, please don't hesitate to reach back out, we're always happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

The exact same thing has happened to my account this morning after years of using it and about 2500 posts. I did not violate any community guidelines, it seems that your AI algorithm is just randomly deleting accounts and there is no way of contacting a human to try and resolve this, no email addresses and no way of opening a support ticket. The help centre you list also has no way of contacting anyone, this is incredibly frustrating. Please help me get my instagram account back my email is****,  and my Instagram username was @luvvmone.

MetaQuestSupport
Community Manager
Community Manager

Hi there,

 

Thank you for bringing this issue to our attention.

We are sorry you had a bad experience.  
Feel free contact the Instagram help center directly if you require further support.
They'll do their best to assist you accordingly.

 

Thank you.
 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

scienceguy81
Honored Guest

How I get banned. all I do it post travel photos. give it back. you took out my FB. I need messager. now I can't contact my grandma. 😢 I will buy meta verified :white_heavy_check_mark:️