3 weeks ago
Meta, this is extremely concerning.
My Instagram account has been hacked, and despite reaching out to the Instagram helpdesk, I am not receiving the support I need. This situation is urgent, and I am deeply frustrated by the lack of assistance.
What makes this even more alarming is the risk it poses to others. If these hackers gain access to my account, they could easily message my contacts, send them malicious links, and potentially compromise their accounts as well. This is not just about me—it’s about the security of your platform and the safety of your users.
I expect immediate action to help me regain access to my account and ensure that my personal data is protected. If I do not receive proper assistance soon, I will have no choice but to take public action. This issue needs to be addressed now.
3 weeks ago
How can you close a case when I have more than enough evidence to prove my claim? My Instagram account has been hacked, and despite my repeated attempts to get help, I am not receiving the support I need. It is extremely frustrating to see my case dismissed without a proper review, especially when I have all the necessary proof to support my request.
3 weeks ago
Hi, we’re sorry to hear that your Instagram account was hacked, however as community managers we aren’t able to assist you with this directly. We can help with Meta Quest related issues but unfortunately we lack the ability to assist with Instagram account issues. To get help with your account the best place to get help is here: https://help.instagram.com/368191326593075/?helpref=hc_fnav
We will be closing this thread now since there’s nothing else we can do to help.
Thanks,
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