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Instagram and Facebook Hacked and Disabled

YonBon_20
Honored Guest

Last Friday, my account to my Facebook and Instagram account (_yonbon_) was hacked into and was disabled while I was out. I discovered this after opening my Instagram to find that I've been signed out. After logging back in I was shown that my account, which is used for my freelance business and portfolio, had been disabled and was forced to make an appeal which was because of "actions I took on Facebook" which I never use. After that I had spent time trying to find help to help speed up the process as I cannot talk to any of my clients, access my posts, reach out to leads, etc. I've spent dozens of hours getting followers, building a portfolio, and reaching out to others and I'm stressed over the fact that I may lose it all. I need help urgently as I've tried to reach out for live support, but cannot find any trace of information to access this. My account is still disabled and unable to use anything until my appeal.

1 REPLY 1

kh.laura
Moderator
Moderator

Hi, we’re sorry to hear you are having trouble with your Facebook and Instagram account however we here on the community forums can’t assist you with this directly. We can offer support for Meta Quest accounts or Quest device specific issues, but anything related to Facebook Instagram account issues we unfortunately don’t have the ability to help with. For disabled or banned accounts, the best place to go to get help is here: https://www.facebook.com/help/185747581553788  & https://help.instagram.com/366993040048856/?helpref=search&query=disabled%20account&search_session_i...

 

We will be closing this thread since there’s nothing else we can do to help. 

 

Thanks

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