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Instagram and facebook can’t get into Account’s Center

Empenn
Honored Guest

Hi! Trying to change my Instagram back to a private account. I changed it to professional not realizing it becomes public. But now I cant even get into Account Center through Insta or Facebook to change it.  Help please!!! Tried logging back in and clearing cache. 

1 REPLY 1

marinakh.924
Moderator
Moderator

Hi Empenn,

We’re sorry to hear you are having trouble logging into your Facebook and Instagram accounts however we here on the community forums can’t assist you with this directly.

We can offer support for Meta Quest accounts or Quest device specific issues, but anything related to Facebook account issues we unfortunately don’t have the ability to help with.

To get help with your Instagram account the best place to get help is here.

If you are having issues logging into your Facebook account, the best place to get help is here.

 

We will be closing this thread since there’s nothing else we can do to help. 

Thanks for your understanding!

Best,
marinakh.924
Khoros Moderator
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Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

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