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Instagram hacked over 9 months still no help

Kxlli.u
Honored Guest

I need help 

 

I’ve spoken to meta support but haven’t heard back they said it would take 24 hours the reference number in this message below! This  is an automated message: Our specialised team continue to work on your issue 1072832657952272. We will contact you as soon as they have any updates.

I have lost a decades worth of photos from my trips to my wedding to all the milestones of my child. Please can someone help recover my account? I have tried the selfie verification over 1000 times , no response! 
I tried everything for the past 9 months! 
help me! Someone 

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there,

 

We understand that you are having trouble with your Instagram being hacked, here at Meta Quest Support we specialize in Meta Quest Devices issues, unfortunately we don't have the tools or resources to help with Instagram related issues.

 

We would advise you to reach out directly to Instagram help, which you can click here and it will direct you to the website.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

it’s useless mate it’s an endless loop of no help 

 Can you direct to me someone who knows what they’re doing please?

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