Instagram suspension

[Neylalouis]

Good morning,

My account was suspended for suspected association with another account that violated the rules. I sincerely apologize if there was any confusion, but I have never violated Instagram's rules.

I ask that you please reevaluate my situation. I have already submitted a verification video and my ID, as requested. My account is personal and I only use it to stay in touch with my friends and family.

Thank you in advance for your understanding and help.

@Lcvneyla the Instagram account in question 

Sincerely,

Neyla Louis

 I really need my 🙏🙏

[kh.laura · Accepted solution]

Hi, we’re sorry to hear you are having issues with your Instagram account, however as community managers we aren’t able to assist you with this directly. We can help with Quest related issues but unfortunately we lack the ability to assist with Instagram account issues. For disabled or banned accounts the best place to get help is here: https://help.instagram.com/366993040048856/?helpref=search&query=disabled%20account&search_session_i...

We will be closing this thread now since there’s nothing else we can do to help. 

Thanks,