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Install Issue

2238
Honored Guest

Hey, I'm coming on here as a last-ditch effort to see if there's any method to save my old Quest 1 because no matter what I try, nothing will install, I click on download and then it ques for half a second before turning back into the download button.

I've tried clearing ocms, I've tried resetting, I've tried turning Wifi off and on, and I've even tried factory setting.

No luck with any of these methods, is the thing just bricked at this point?

3 REPLIES 3

oculusness
Consultant

@2238  it maybe that the issue it at meta's end. Perhaps you could put an older firmware version on the headset to see if that works.

Reddit - Dive into anything

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR

gaddagah
Explorer

You're not alone with this problem (https://communityforums.atmeta.com/t5/Get-Help/Quest-doesn-t-download-anything/m-p/1273019#M346911 ) 

We're in touch with support but haven't reached a solution so far.

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