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Installing games on Oculus Pc App

fallencypress
Honored Guest

When I try to install a game on pc oculus gives me a notification saying "Sorry, we couldn't install "insert game here" Please visit meta quest support for more help". I've tried everything on the support page and nothing has worked. Help please

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @fallencypress 🙂

You can open a support ticket HERE

scroll down the page to "contact support" or

send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

 

Before doing that, you can try to change the location of your library in the pc app.

Go to settings - general - library location(not sure, if it says exactly this, mine is in german)

You can add other locations than "C"......for me it worked once as I was not able to install a certain game.

 

View solution in original post

1 REPLY 1

Choleni
MVP
MVP

Hi @fallencypress 🙂

You can open a support ticket HERE

scroll down the page to "contact support" or

send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

 

Before doing that, you can try to change the location of your library in the pc app.

Go to settings - general - library location(not sure, if it says exactly this, mine is in german)

You can add other locations than "C"......for me it worked once as I was not able to install a certain game.

 

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