01-15-2024 07:18 AM
Hi folks
I am trying to setup my quest 2 on another PC. I have installed the oculus software but the next step it comes up with is to log into either a Meta account, organization's managed account or an Oculus account. I have setup a second oculus account through the mobile app but the log in box doesn't accept either the password or email address. If I take 'log in to Meta account' it just brings up a box saying 'Continue in your browser'!??
01-15-2024 08:12 AM
Gonna bump this. Just set up my first accout. I just get the error message "Wrong email address and/or password." when they are clearly correct.
01-18-2024 10:05 AM
Hi there! We want to apologize for our delayed response, as we have been experiencing higher than normal support requests during this holiday season. We know that completing the installation of the Oculus Desktop app is essential for PCVR. We would love to help get you started as soon as possible. If you could please send us a PM so that we can gather some sensitive account information to look into this further for you. Please remember, you must be signed into the community first to send us a private message. Let us know if you have any further questions or concerns.
01-19-2024 10:49 AM
Hi there, we wanted to follow up with you to see if you still need help with logging into the Oculus Desktop app. Let us know; we are here to help!
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