Hey there @gestur1976! Our headsets each have a specific country or shipping region to which they are tied. Did you order your headset from a third-party retailer? If so, the product your purchased may not always exactly match what you may expect. Nevertheless, since you're in the EU, this shouldn't be a deal breaker. If our self-serve options are preventing you from setting up a replacement, send us a PM so that we can help! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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Knock, knock! We wanted to check in with you, to see if you were still needing assistance with setting up a replacement! Please send us a PM, or let us know if there's anything else we can help with!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
That's awesome @gestur1976! We are so glad this all worked out! Please reach out any time if you have any other questions.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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