11-09-2024 06:02 PM
Hi everyone,
I've just ordered my first Quest 3 with a credit card. After receiving a mail from store@email.meta.com that confirmed the order, I received another mail from verify@verification.metamail.com with subject "Please confirm your Meta Store order". After following the link with title "Yes, it was me", I received a further mail (from the same address) asking me to provide an alternative email address of the cardholder. Now I'm feeling skeptical here. Is verify@verification.metamail.com a valid address from Meta? I cannot find any related info on the Internet and I'm not sure if it is a phishing mail. Any help would be appreciated.
Solved! Go to Solution.
4 weeks ago
Hi, let me update my status:
At the next day I replied with an alternative email address, and then immediately got an email from store@email.meta.com that my order was cancelled. Later, alert@nofraud.com mailed me with the following message:
We have carefully reviewed all the information submitted to us and determined we are unable to approve the order. For further information regarding the status of your order, please reach out to the customer service team of the respective merchant directly.
Then I gave up buying a Quest 3. Maybe I will come back to it when there's a sale someday.
Regards.
a month ago
In a similar situation, given the suspicious nature of the email, how did you proceed?
4 weeks ago
Hi, let me update my status:
At the next day I replied with an alternative email address, and then immediately got an email from store@email.meta.com that my order was cancelled. Later, alert@nofraud.com mailed me with the following message:
We have carefully reviewed all the information submitted to us and determined we are unable to approve the order. For further information regarding the status of your order, please reach out to the customer service team of the respective merchant directly.
Then I gave up buying a Quest 3. Maybe I will come back to it when there's a sale someday.
Regards.
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