01-26-2024 03:49 PM
Of course with the stock quest 3 wall adapter, but with a syntech 16ft cable. Though what I am more concerned about is wether it is damaging to the device to be charged while playing, short term or long term.
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01-27-2024 04:00 PM
Hey there, @dmichael.2024. This is a great question, and we totally understand the desire to make sure you're able to maximize your battery safely, so we appreciate you bringing this to the community! Currently, we do not recommend charging your headset during gameplay or leaving the device to charge past 100% as this can cause battery deterioration. To help maintain a strong and healthy battery, we do recommend checking out our Meta Quest Help Center for different tips and tricks, just like @Occupunk mentioned. While VR sessions can get intense, we do want to make sure to take breaks and allow the headset to charge before getting back to the action!
01-26-2024 04:18 PM
Back with the quest 2, I would have argued that there would be no difference between plugging the headset into the wall adapter vs. using a headstrap battery, because they are both very similar. The wall adapter put out 5v and so do most batteries. With the quest 3, its more of a question mark for me. Now the wall adapter puts out 9v while most batteries continue to put out 5v. I have one battery that puts out 9v and one that puts out 12v, and I'll never use the 12v on my quest 3 because the cooling fan spun up very fast the first time I tried it. And heat is my main concern when it comes to long term damage.
All that said, I personally believe (with nothing to base it on) that 9v is probably OK and I would use the supplied wall adapter if I used wall adapters. However, I don't like getting tangled up in the cords, so I use batteries instead. I am concerned enough however, that I would not use a 12v battery. My opinion is based soley on whether the cooling fan running is noticable or not. The good thing about using the meta wall adapter is that I can't see them saying that it would void my warranty ... not sure about 3rd party accessories. That is just a risk I am personally willing to accept.
01-27-2024 04:00 PM
Hey there, @dmichael.2024. This is a great question, and we totally understand the desire to make sure you're able to maximize your battery safely, so we appreciate you bringing this to the community! Currently, we do not recommend charging your headset during gameplay or leaving the device to charge past 100% as this can cause battery deterioration. To help maintain a strong and healthy battery, we do recommend checking out our Meta Quest Help Center for different tips and tricks, just like @Occupunk mentioned. While VR sessions can get intense, we do want to make sure to take breaks and allow the headset to charge before getting back to the action!
01-27-2024 04:33 PM
@dmichael.2024 wrote:
Of course with the stock quest 3 wall adapter, but with a syntech 16ft cable. Though what I am more concerned about is wether it is damaging to the device to be charged while playing, short term or long term.
I don't think you should have any problems as long as you start off with your Q3 headset battery charged to at least 80% (preferably 100%). If you start off with say 70% or less, I've found that charging while using can result in higher headset temperatures. Above 80% the battery management usually automatically reduces the charging rate.
As far as actual charging goes, I think leaving it on charge overnight is fine, but not leaving it on charge 24/7.
I hope this helps mate, Cheers.
06-10-2024 05:00 PM
Hello, I was wondering if it was ok to charge your question while playing, I know that you already answered this, but my question is a different version of the question, if we do play it, is it safe for the Oculus and it will it break? Also, when you're charging, it does this thing get loose when you're charging it aka the charger port because I heard it's very bad is this true, please answer my question, because I don't know what to do
06-11-2024 07:54 AM
Hey @Spookyy3, we're just dropping in to shed some light to your questions.
We hope this answers your questions about using the Quest 3 while it's charging. If you have any other concerns or questions please don't hesitate to reach back out to us. Have a legendary rest of your day!
06-12-2024 08:02 AM
Hey again @Spookyy3! We just wanted to follow up with you on the questions you were having concerning gameplay during device charging. Did you still further questions about this matter? Talk to you soon! Have a great day!
10-24-2024 10:01 AM
cell phones can shut down the charger.
10-24-2024 10:19 AM
Hey!
If you are having issues whilst charging please send us a DM with some details so we can look into this for you.
To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
10-24-2024 01:54 PM
@MetaQuestSupport Does this concerns the charging dock too? Leaving the headset charging above 100% on the dock could cause faster short/long term battery deterioration?
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