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★ Is it normal for a device to smoke and deform within a minute of charging?★

take2walt
Honored Guest

quest2 device Smoke and flames are deformed

Isn't this a problem for the company?

Do not repeat the same exchange 6 times or more for 1 month

Can you buy a new one even if you have a serious problem without having the support?

If you can't replace the product, you'll be in trouble if you can't do it

Ignore accidents at the level of smoke coming out of the device and deforming

At the very least, please support me whether the product can be replaced or not. I can only wait here

3 REPLIES 3

hoppingbunny123
Rising Star

the quest 2 caught on fire?

I gave up, but I will contact you again at the end. I hope you will take a serious approach!

It was deformed by the heat of smoke in about 1 minute, so if you didn't notice it, it's highly likely that it was burning!

kittensnchicken
Explorer

Mine did too!! And I'm trying to get help. Someone should sue.