09-27-2024
10:38 AM
- last edited on
09-27-2024
10:57 AM
by
cherrycolaa
Hey there,
I own a Meta Quest 2, I recently lost my left controller and I bought warranty. Does warranty cover the lost controller?
Thanks!
Solved! Go to Solution.
09-27-2024 10:44 AM
Hey @jackthenewgamer,
Your device warranty only covers defects in materials and workmanship. For example - if your controller randomly stopped tracking one day during the warranty period, you'd be covered.
Any accidental damaged caused by the user, or events such as loss and theft, are unfortunately not covered.
If you'd like to discover more about your warranty, you can head to the Limited Warranty page. 🍒
09-27-2024 10:44 AM
Hey @jackthenewgamer,
Your device warranty only covers defects in materials and workmanship. For example - if your controller randomly stopped tracking one day during the warranty period, you'd be covered.
Any accidental damaged caused by the user, or events such as loss and theft, are unfortunately not covered.
If you'd like to discover more about your warranty, you can head to the Limited Warranty page. 🍒
09-27-2024 10:47 AM
Completely understandable, Thanks for the quick reply and the help!