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Is my quest 3 bricked?

TheRealLobter
Explorer

I am freaking out i got multiple messages that my quest 3 was low on storage so i thought "ok i will go delete somethings" but then it started lagging and crashing. I factory reset it but this is not fixing it it stays on black screen with 3 dots then if i dose load i get to the part where you put in Wi-Fi password but them the pass through goes black the the screen starts moving with my head movements then is just doesn't update i have no idea what to do it was working fine i have done multiple factory resets before and everything was fine but this time its not fine if someone can help me i will be over the moon this headset means the world to me

1 ACCEPTED SOLUTION

Accepted Solutions

TheRealLobter
Explorer

i have fixed the problem

View solution in original post

9 REPLIES 9

user_901925786032222
Expert Consultant

If a factory reset doesn't fix it, contact support to have it replaced under warranty.

Yeah will do welp i think there is nothing more to do its just why doesn't it have reserved space for functions like starting up i would have freely deleted things😭

user_901925786032222
Expert Consultant

A factory reset clears everything so if that hasn't worked, lack of storage isn't the underlying problem.

wait you're right i didn't even think about that thanks for the help

TheRealLobter
Explorer

i got it to half work but know it keeps saying tracking lost and controllers vibrate

okay so i got to a point where in the virtual environment it works but as soon as i switch too mr (mixed reality) it keeps saying lost traking

Hey there, @TheRealLobter! Thank you for letting us know. We see that you were having some issues with your headset and controllers now are not quite working like they should, and that you did attempt some troubleshooting steps on your behalf and still were having the same issue. With that being said, we would love to get you some help! We would like to invite you to send us a private message so that we can gather some basic account information from you. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

TheRealLobter
Explorer

i have fixed the problem

For the benefit of future searches, what fixed it?

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