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Is there a maximum capacity for cloud backup?

Anna2643
Honored Guest

Hey, I'm trying to back up my gorilla tag to the cloud but it keeps saying "The backup for gorilla tag was too large and could not be uploaded" I'm trying to save it so when I buy the Quest 3, it will be there with all my skins and stuff from the game.

Is there such a thing as not having enough space to save data from a game into the cloud?

I deleted all the other backups I had and still it says the file is too large.

Thank you for your assistance

7 REPLIES 7

hazed_blue
Explorer

Did you ever find a solution to this?  I'm running into same problem.

Gnomey100
Honored Guest

I am having the same problem.  I have searched online and your post is all that I can find that has talked about this issue.  I have reached out to meta for help, but so far, they have not been very helpful. Anyone get any answers yet?

Arquitectura
Honored Guest

Same issue, same game. Meta??? Is there at least a way to manually backup by connecting to a PC and downloading files? 

Jackizcool2025
Honored Guest

I’m having the same issue. I want to upgrade to a new VR but I’m afraid of losing over a hundred dollars spent on cosmetics. Meta, please let us know what our options are. Thanks 

magic.wiz.gt
Honored Guest

Having the same problem with the same game and am hoping for a resolution.

oculusness
Expert Consultant

@Anna2643  @hazed_blue @Gnomey100 @Arquitectura  @magic.wiz.gt  you can back up the games and data using the Sidequest PC app.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE PREMIUM ACCOUNT

ANZAC_14
Honored Guest

Thank you!