10-30-2024
08:04 PM
- last edited on
10-30-2024
08:09 PM
by
OMOTO
Hey there, i Just bought the meta quest 3 about 2 months ago, as my first VR headset i didn't know anything about precautions i should take before using it. Thus i used it with my glasses onn and after just 3 times using them i could see some scratches concentrated on one spot. After some research, i came to know that this is a common issue in these headsets. Now i wish to go for any replacement of lenses if there is any such thing that is available as of now.
Any information from the meta officials would be great.
Best regards
Tirlok Singh.
10-30-2024 08:19 PM
Hey, @Iamtirlok! Welcome to the community!
Meta has no official replacement or repair service for any damage not covered by your warranty.
Please also be aware that using any third-party provider is highly likely to void your warranty.
I know that's not exactly one of the answers you were hoping for but I wish you the best of luck and hope you'll be able to get playing again soon!
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