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Is there any way I can get refund back in store credits instead of original payment method?

Bulletant1264
Honored Guest

@MetaQuestSupport I requested a refund is there any way I can get the money back in store credits instead of it going back to the card if it goes through 

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey there @Bulletant1264 !  To answer your question, any refunds, will go back to your original payment method. For example, if you paid for the game with your credit card, you would be refunded back to the card you paid for the game with. Let us know if you have any other questions, or issues. We'd love to help you out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

@MetaQuestSupport can you cancel my refund request 

Hey @Bulletant1264,We would like to invite you to send us a private message, so that we can gather some basic account information and try to resolve the problem.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Are you there @Bulletant1264 ,I just wanted to check if you still need assistance, please let us know. We are eager to help.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!