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Is this a Quest 2 lense defect?

Lizayo
Honored Guest

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In this picture I turned the Q2 on and put my phone Camara close to it. You can see white cloody smudges. You can clearly see them when it's off as well. In the second pic it's the middle weird white shapes. Everything else around it is reflections.

 I've been told by some people it's normal and by others it's a defect.  Need to know for sure before sending it back.

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1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Lizayo! We can definitely understand your concern with the lens and the white cloudy smudges that you're seeing, and we'd love to help out! Please contact us through our support site and submit a ticket, include these photos and we'll be more than happy to help get this resolved one way or another! We'll be looking forward to hearing back from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!