cancel
Showing results for 
Search instead for 
Did you mean: 

Is this covered under warranty?

Jaiden_jacob123
Honored Guest

My brother broke the ring controller, which was already loose from playing a gorilla game. The wrist holder came off, causing the remote to hit the wall. Does the warranty cover this damage. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @Jaiden_jacob123! We appreciate you reaching out. We understand that you are wanting to check out what options you have for your damaged controller and we will be more than happy to help you out. We will need to gather specific details and to do that, we want to get you over to a PM. The instructions will be below and we hope to hear from you soon!

 

Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @Jaiden_jacob123! We wanted to reach out to see if you were still needing some help. If so, please shoot us a message in a PM by following the instructions in the previous message. We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!