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Issue logging in

avmx0.x
Honored Guest

I haven't used my vr in quite a while. I am wanting to play on it and I turned it on today and it asked me to put a code into my account to log in. However I want to use a different account from the one already on there, I did some research and I was told to use the oculus button and so I tapped it but nothing worked / showed up. I can't get to settings to change my account and the code that I'm using isn't working on my new account. please help me. xxxx

1 REPLY 1

MetaMetalMonke
Meta Quest Support
Meta Quest Support

Hey there,

Thanks for posting and welcome to the community forums we are glad to have you here 😀

Firstly just to try and help you with your previous research, in terms of the oculus button not working have you tried holding it down for a few seconds to bring up the menu and getting to settings from there?

In addition are you able to enter a code when prompted or are you unsure what code you are being asked to input?

 

I am going to recommend trying the accounts center to swap which account is attached to your device. The following links below will guide you through the process:

Add or remove accounts from your accounts center.

Settings that you can manage across your accounts.

I hope this proves helpful for you.

Please keep us updated on your situation!

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