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Issue purchasing Meta Plus Month Subscription

Rickgeezy
Honored Guest

I am having issues enrolling in the 3 month free trial after purchasing my Meta Quest 3 today it is not responding to my credit/debit card info and I tried linking it to my PayPal and it is refusing to enroll me so I am unable to start my gaming journey. I am needing HELP just wanting to show off my headset to my roomates!!!

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hi there @Rickgeezy, thank you for reaching out to us.

 

We'd love to look into this for you. 

 

Would you mind sending us a private message so that we can gather some additional information. To do so, please go to our profile or click here

 

Hope to hear from you soon!

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there @Rickgeezy, thank you for reaching out to us.

 

We'd love to look into this for you. 

 

Would you mind sending us a private message so that we can gather some additional information. To do so, please go to our profile or click here

 

Hope to hear from you soon!

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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