I'm having some issues trying to get my new controller sent to me. I returned my broken controller (right hand) and Meta returned another left controller to me. I've been trying to return the incorrect controller again but every label I've been sent won't be accepted when scanned at the depo. I really want to sort this out asap so my kids can play again, can anyone offer help, it's been going on for weeks now.
Hello, Janine. 650345 We are sadden to learn that you sent your right controller in and received a left controller one back; this is unacceptable to us. Please enable us to guide you in the appropriate direction so that your children can participate in the game as soon as possible. Here is a Link to create a support ticket, after which our experts can provide you with a functional label and the required controller.
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