05-11-2023 05:34 PM - last edited on 05-21-2023 08:38 AM by AliceinVRworld
Help me,
So basically when i turn on my meta quest 2, it only shows the past through and the guarding but it doesn't show the hub/option where i could press confirm.
I try to reboot and turning it off and off, but nothing its working. Its been doing this for weeks now
05-15-2023 08:51 AM
Hey @Eternal_Madness6! It's always discouraging when the guardian doesn't let you in to play, so we'd be glad to lend a hand!
To get a bit more insight, could you answer the following:
Along with this, if you haven't already. We do recommend a factory reset if you've already attempted a reboot and are stuck on the same screen:
We hope this helps and we'll be patiently awaiting your update!
05-16-2023 08:52 AM
Hey again! We're just checking in to see if you were still having some guardian/boundary issues. If you are, don't hesitate to reach back out and we'll be happy to look into some other possible options!
05-20-2023 07:56 PM
I factory reset it, and it shows me to pull those tabs with the white controllers to active it. But the problem is that, I used the pro controllers. And it shows the pro controllers.
Can I do?
05-20-2023 09:27 PM
Update, i fixed it. The issue seems to be solve. Thank you
05-21-2023 10:39 AM
Great! We're glad you were able to get this back up and running!
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