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Issues with Quest, how can I replace with warranty without access to email?

BubbaTheGamerOwO
Honored Guest

So I recently bought a Quest 3 that already has a 1-year warranty. I purchased it and found out that the lenses are almost unusable and wanted to get a replacement, but it wants me to verify someone else's email. What do I do?

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hello @BubbaTheGamerOwO !

 

We understand that you want a replacement for Quest 3. We can help you regarding this. Therefore we suggest you to send us aprivate message.Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello @BubbaTheGamerOwO !

 

We understand that you want a replacement for Quest 3. We can help you regarding this. Therefore we suggest you to send us aprivate message.Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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