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Issues with new PC

Lewis_Playz_VR
Honored Guest

Hi. I've just got a new PC coming from a laptop. The PC is much higher spec but my experience in Quest link is much worse. I'm getting a stuttering lag every 10s or so, and I get a banner when I open the Oculus app saying I do not meet minimum requirements.

PC is Intel I5-13400f, MSI Mag Z790 motherboard, Corsair Vengeance RGB 32GB DDR5, Nvidia RTX 4070. Temps are all good.

Using air link, not tried a USB 3.0 cable but it was never an issue on my laptop. Tried WIFI and ethernet cable to router, no difference. PC behaves very well in all other games. I feel like this is going to be a little nagging issue like a driver or it not recognizing a component properly, but I'm lost. Frustrating because I went with Nvidia over AMD specifically for Quest.

I'm on Xfinity with good download but only 20 Mbps upload, but again it was never an issue on the laptop.

Really appreciate any ideas...

Thanks.

 

1 ACCEPTED SOLUTION

Accepted Solutions

Cookies-N-Scream
Retired Support

Howdy! Like @user_901925786032222 mentioned, the engineering team has been getting reports of issues with air link in v54. Fortunately, it seems like v55 has fixed a lot of the troubles users were having! For more information on the PTC, check out the megathread, or this handy-dandy article. As always, you can send a PM to @MetaQuestSupport for any extra troubleshooting or insight on the issues you're having with link. Hope this helps!

Through the darkness of futures past, the magician longs to see. One chants out between two worlds: Fire... walk with me

View solution in original post

2 REPLIES 2

user_901925786032222
Expert Consultant

Are you using cabled Link or Airlink? The current (v54) firmware is a buggy mess and wifi connections are basically broken. v55 fixes it for most people (including me) so see if you can join the PTC in the phone app.

Cookies-N-Scream
Retired Support

Howdy! Like @user_901925786032222 mentioned, the engineering team has been getting reports of issues with air link in v54. Fortunately, it seems like v55 has fixed a lot of the troubles users were having! For more information on the PTC, check out the megathread, or this handy-dandy article. As always, you can send a PM to @MetaQuestSupport for any extra troubleshooting or insight on the issues you're having with link. Hope this helps!

Through the darkness of futures past, the magician longs to see. One chants out between two worlds: Fire... walk with me
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