08-01-202410:02 AM - last edited on 08-01-202410:16 AM by FunkyTanuki
Ok so it looks like that. Issue still persists on: Web browser, Mozilla Firefox - It says "Payment authorization" and then I don't get information on my phone, for both cards, MasterCard created by polish bank and also Mastercard created by Revolut. In mobile app Meta Horizon it looks little bit different. When I try to purchase Virtual Desktop app it pops out with authorization from my banks, I accept those payments and app gets crash and when I go back to it after confirmation, I'm back on my welcome screen. It doesn't take my money from account and app wasn't bought too. In Meta Quest 3 store it asks me for authorization and then when I confirm it on the phone it looks like "Go to he vendor and report him the issue. Also I've tried on NEWLY installed google chrome web browser, issue is the same, I attach the screenshot from this one, also in Meta Quest web browser outcome is the same as on the screen.
In the end, I can't buy any software for my meta quest 3
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You previously mentioned you have a ticket open with our customer support, could you please send over the ticket #? You should have received this in an email once you reached out.
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I've got an thread ID: R_aGfc2wKr-Dq8jbPTDzwWc Ticket: #07221307
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