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Issues with setting up meta quest app, I'm just going round in circles.

LittleSilver12
Honored Guest

Hello 

I'm trying to set up my meta quest app, I've put all my details eg email address, and can get on the meta quest help centre with my account. When it get to setting up the app it asked me to log in with Facebook, Instagram and email I do email and it opens up a Web page I click continue with my name then it sends me back to continue with Facebook, Instagram and email. So I'm just going round in circles. The meta quest was for my sons birthday yesterday and he hasn't been able to play because I can set up the app. Please please can someone help me. I've looked at all the help pages but can't find my issue. 

2 ACCEPTED SOLUTIONS

Accepted Solutions

J40NYR
MVP
MVP

Hi there 😊

Have you tried using a different browser or incognito mode? Because this is launching through the app you may have to change the default internet app for your device to try this method.

When you click the login with email page it should send you to a quick Meta account creation wizard, depending on the age of your son, you may have to use your own Meta account to allow access. If his age is less than 10 (I think) then he wouldn't be able to create an account at all and you would have to log on using your own login details.

Hope this helps

Quest 2, Quest 3, PCVR, Meta Wayfarer

View solution in original post

Thank you so much I changed the Internet browser and it work. I don't understand why Google didn't work. I have a very very happy son 😊

View solution in original post

3 REPLIES 3

J40NYR
MVP
MVP

Hi there 😊

Have you tried using a different browser or incognito mode? Because this is launching through the app you may have to change the default internet app for your device to try this method.

When you click the login with email page it should send you to a quick Meta account creation wizard, depending on the age of your son, you may have to use your own Meta account to allow access. If his age is less than 10 (I think) then he wouldn't be able to create an account at all and you would have to log on using your own login details.

Hope this helps

Quest 2, Quest 3, PCVR, Meta Wayfarer

Thank you so much I changed the Internet browser and it work. I don't understand why Google didn't work. I have a very very happy son 😊

That's great news! Hope he enjoys his new headset, happy gaming 😎

Quest 2, Quest 3, PCVR, Meta Wayfarer
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