06-25-2022 05:52 PM
so one day i turned my headset on and my app library wouldn't load even if Wi-Fi was connected i tried Bluetooth, restarting the headset, and logging out my acc and back in idk ( the headsets a quest 2 )
06-26-2022 01:10 PM
Hey @maxxx_ Make sure both your mobile device and the headset are connected to the same Wi-Fi, then try the following:
Please let us know if this worked for you
06-27-2022 12:52 PM
@maxxx_ were you able to fix the issue you were experiencing?
06-27-2022 02:01 PM
havent tried yet ill let you know
07-01-2022 12:28 AM
@Tonberry_Qing is the headseat bluetooth something like NO_WNVR-BTWN8
07-01-2022 12:41 AM
Dint work, i need a code to connect Bluetooth to my headset and I don't use Bluetooth I uninstalled the app and installed it back then turn on the headset and tried to launce a app from the app and dint work
07-01-2022 12:42 AM
Should i just save all games and data and factory reset the headset and so i dont have to buty the games back?
07-01-2022 01:57 PM - edited 07-01-2022 01:58 PM
Hello Maxxx_. Thanks for the updates. Yes. Saving the games on our cloud back up is a great idea. Please keep in mind that not all apps are supported. A factory reset won't remove content you've purchased or downloaded from your account. If you need further assistance please reach back out. We're always here to help!