05-11-2024 05:20 AM
Hello, when i open my meta quest 2 it says to put a code in a website, it lets me put the code but when I enter my Gmail it says that it doesn't exist, I'm logged in correctly, but it still doesn't work, i've tried it for days, and it's just very frustrating because it doesn't work.
05-12-2024 11:04 AM
Hey there @senorpantalones.3333! Thanks for reaching out to us. We understand that you're having some trouble accessing your account. We know it's no fun when you're locked out of all your games, so we're here to help! Just to clarify, you are attempting to log into your account via your headset and you're then requested to enter a 2FA code but after entering the code it says your account does not exist? Just let us know so we can dive deeper into this for you! Looking forward to your response!
05-13-2024 11:09 AM
Hey @senorpantalones.3333! Just checking in to see if you were still running into trouble with this? Let us know if there is anything we can do for you!
Please note that we will be upgrading the community on July 9, 2025. The community will be down for a few hours while we perform this upgrade. For more information, please see Community Upgrade & Downtime