It has been a over month since my Oculus was returned and i still haven't got a replacement.
The last email i got was
"Your Meta Store product return (1WMVR462VU2104) has been reviewed and accepted.
Your replacement is currently being processed and a tracking number will be emailed to you once it's dispatched. Please allow 5 to 7 working days for processing." and it has been 17 days since I received that email. Can anyone help?
10-20-202208:31 AM - last edited on 10-20-202209:30 AM by FunkyTanuki
Hey there! We see you're wanting an update on your return. We understand how it feels to be waiting on a device's arrival and we appreciate your patience! We looked into your ticket and see that it's in the right hands. We'll give our team a little nudge so they can get back to you soon. Thank you for your patience and keep an eye out for a response via email.
10-20-202208:31 AM - last edited on 10-20-202209:30 AM by FunkyTanuki
Hey there! We see you're wanting an update on your return. We understand how it feels to be waiting on a device's arrival and we appreciate your patience! We looked into your ticket and see that it's in the right hands. We'll give our team a little nudge so they can get back to you soon. Thank you for your patience and keep an eye out for a response via email.
