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It won't let me log in

Anonymous
Not applicable
Every time I type in my email and password into the oculus app it just says "something went wrong." It won't let me play any of my games on my quest so it's super infuriating, I've reset my password about 5 times and tried typing it in like 100 times each time I've reset it.
3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager
Hey @LavaFrog12, I'm sorry to hear that you're having issues signing into the app. If you haven't already, please try uninstalling and re-installing the Oculus app on your phone and restart both your headset and phone. Please contact support here if you need more help. Thanks! -Rick
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

kitkat3324
Honored Guest
FYI for anyone else having this problem - I was able to get in when I downloaded the Facebook app on my phone and logged in there before logging in from the Oculus app. Annoying I know, but might work for you.

ItsFoxoy
Honored Guest

Everytime I try to log it says "wrong email/password" Even tho I type in the right stuff