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It won't let me play any games

Ringo5957
Honored Guest

I recently tried to join a game and it said "failed to load meta account" and that appears in all the games.

Only paid games worked.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

We know it's no fun dealing with that error, and we're here to lend a hand so you can continue playing the games you love!

So we can look into this further for you, please answer the following questions: 

  1. Are you using your headset standalone or also in PCVR?
  2. Are the games purchased from the Meta Quest Platform or a third party?
  3. Has this just started happening?

We look forward to your reply!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again @Ringo5957! We're following up to see if your issue was resolved. If you find that you need further assistance, please don't hesitate to reach back out to us! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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