04-28-2024 12:32 AM
I just recently bought the Job Simulator game on my Meta Quest 3, and have run into a problem that makes the game unplayable. For some reason I am too tall in the game, and I can't reach the lower objects. I've rebooted the device, tried experimenting with the height of the border floor, reinstalled the game, reset the game data. Other games are fine. Please help me
04-28-2024 03:22 PM
We appreciate you reaching out to us, @Ivantus! We're sorry to hear that you're having trouble playing Job Simulator, and we regret any inconvenience that this has caused. However, based on the troubleshooting steps you've taken, we believe that Job Simulator itself may be causing you trouble, so we kindly request that you reach out to their developers for support.
You can reach out to Job Simulator's developers by clicking here!
We hope this helps and that you continue to have a blast gaming in VR!
04-28-2024 04:33 PM
Hey, @Ivantus! We want to make sure that we've provided you with the best support possible, so here's a link to help you manage your boundary settings.
The troubleshooting steps that you previously performed are what we would've recommended, but we noticed that you didn't mention adjusting your boundary, so we hope you find this helpful! Since you mentioned that you're only having trouble with Job Simulator, we still believe it's best that you reach out to Job Simulator's developers.
Thank you for being a loyal Meta Quest user and have a great rest of your day!
04-29-2024 04:50 PM
Hey there! We just wanted to swing by to see if any further assistance was needed. If so, do let us know! We'd be happy to continue working with you!
04-30-2024 06:28 AM
Hello, I was wrong, I noticed that I have this problem in all games including job simulator, steam link, assasin creed nexus, resident evil 4 etc. And in the special features settings I have the height increase setting turned off in games for short people
04-30-2024 06:30 AM
Hello there! Thanks for getting back to us. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.