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Joystick problem

I have a problem since yesterday when I tested my Oculus Quest 2, the controllers were supposed to be discharged so I put batteries back in but one of the controllers doesn't want to do anything anymore, not even connect with a vibration even though the other one does it perfectly. At first I thought it was the batteries but when I put them in the controller that works, it works so I think my controller has a problem, how can I fix it because I don't have the money to buy another one?

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! Wrestling with a controller is no fun at all. We'll take a look at that controller with you and see what's going on!

 

It would be a great idea to reach out to support since you've already tried putting a new battery in your controller with no improvement. We'll have more tools at our disposal and be in a much better position to help you there. Follow this link to send us an email or chat. Your Meta Store Support team is standing by and ready to assist!