05-30-2022 10:27 PM - edited 05-30-2022 10:27 PM
I have a problem since yesterday when I tested my Oculus Quest 2, the controllers were supposed to be discharged so I put batteries back in but one of the controllers doesn't want to do anything anymore, not even connect with a vibration even though the other one does it perfectly. At first I thought it was the batteries but when I put them in the controller that works, it works so I think my controller has a problem, how can I fix it because I don't have the money to buy another one?
05-31-2022 08:13 AM
Hey there! Wrestling with a controller is no fun at all. We'll take a look at that controller with you and see what's going on!
It would be a great idea to reach out to support since you've already tried putting a new battery in your controller with no improvement. We'll have more tools at our disposal and be in a much better position to help you there. Follow this link to send us an email or chat. Your Meta Store Support team is standing by and ready to assist!