Showing results for 
Search instead for 
Did you mean: 

Just bought a second hand oculus go.. HELP

Honored Guest

The go has no software on it it just keeps saying its updating .. its been 24 hours now

Am I doing something wrong?


Community Manager
Community Manager

Hello @DoctorHpt, Please try and factory reset the Oculus Go using the headset. If you continue to have issues, please open a support ticket with us here and we will be happy to assist you. Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I performed a factory reset as soon as I got the damned thing! its been over 3 days now and the connected notification has gone leaving a black background.. WTF

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?